Vice President

The Vice President is responsible for overseeing the successful execution of client engagements. A strategic thinker, this individual develops strong relationships with the senior most client contacts to provide needed counsel in support of a client’s growth goals. In addition, you will focus on client retention and oversee and activate 20% account growth year-over-year. 

Role & Responsibilities 

The Vice President will have the following key focus areas of responsibility: 

Agency Leadership 

• Speak to all the divisions and solutions ClearEdge can offer its clients and prospects 
• Be an active member in the talent community via social media and ClearEdge’s marketing 
• Champion the agency and all team members 
• Uphold the agency values at all times 

Client Leadership 

• Be the undisputed expert on client’s business through knowledge of industry, trends customers, and competitors 
• Strengthen and expand relationships with assigned clients 
• Maintain client’s respect and confidence while providing constant proactive thought leadership and acting as trusted advisor 
• Partner with the delivery team to push insightful and meaningful agency work in new directions 
• Create, lead, and implement annual account plans and forecasts 
• Present confidently and with authority to external audiences in order to educate, engage and entice—winning trust and business 
• Profitably grow the business by creation and adherence to forecasting, budgeting, and resource planning 
• Promote the value and importance of client feedback and reviews
• Clearly understand ROI and measurement tools (both to identify and evaluate) the work as executed vs. targets 
• Bring in SMEs/outside experts to educate, transform, and build client business

Team Leadership 

• Motivate and nurture the account management team and address their needs while developing skills and talent 
• Maintain regular communication with junior team members ensuring the team operates in the most effective and efficient way to meet client needs 
• Regularly engage in dialogue with the team to ensure an accurate view and understanding of their workload, priorities, deadlines, and aspirations. Delegate projects and activities to stretch performance and capability 
• Keep abreast of emerging partners, innovations, talent, sharing updates and knowledge with team 

Business Development 

• Lead thought leadership for the agency externally and internally on general marketing trends and expertise, proactively updating clients on the state-of-the-art best practices 
• Proactively identify and drive opportunities to grow and expand work
• Lead and participate in new business pitches (when requested) with energy and passion and encourage the same of team 
• Proactively contribute to the development and updating of case studies and other marketing materials 

Financial Management 

• Negotiate and finalize annual retainer scopes of work 
• Provide accurate forecasts on accounts to ensure precise future planning and resource allocation 
• Contribute to year-end and campaign reconciliations 

KPIs 

• Maintain 80% billable rate 
• 20% client revenue growth 
• 40% client profitability 
• Strong client satisfaction scores tracked through client NPS 

Qualifications 

• 10+ years agency and/or talent, staffing and/or technology marketing experience focused in all areas of marketing strategy and execution 
• Proven business acumen 
• Ability to define, anticipate, and operate with excellence 
• Dynamic leadership, management, and team building skills 
• Proven track record of revenue growth and expansion of client accounts
  
• Sound qualitative and quantitative analytical skills 
• Passionate, persuasive, and sales oriented 
• Excellent written and verbal communication skills 
• High EQ 

Salary & Benefits 

This is a full-time, permanent work-from-home salaried position requiring infrequent travel to client locations. Salary will be commensurate with experience.

Our benefits include: 

• Health and dental insurance 
• Life insurance 
• Company-sponsored retirement program 
• Permissive Paid Time Off (PPTO) 

About ClearEdge Marketing 

ClearEdge Marketing is a fully integrated agency trusted by growth-obsessed talent and HR tech companies to light the way to success. We’re bright thinkers who craft super-smart strategies that accelerate pipelines and make brands matter whatever comes their way. Think digital, creative, utterly targeted, data driven and ahead of the curve. We spark conversations that ignite relationships between brands and their audiences — and make them stick.