SVP, Global Strategy & Solutions
Staffing Industry Analysts
Years in staffing: 25
Publisher and Editor, Media Products
Staffing Industry Analysts
Years at SIA: 10
To channel Oprah for a minute, “what I know for sure” is that the staffing industry constantly changes. Yes, all industries are evolving but as technology has significantly impacted the way that work is done globally, the staffing industry has shifted to change delivery models, develop new services and ultimately stay relevant to both clients and candidates. Given this context, the specialized analysts, editors and researchers that keep a pulse on industry trends offer a unique and highly valuable perspective. Both Diana and Subadhra have spent collective decades in the staffing industry, sorting through the clutter to deliver content and insights that help staffing firms enhance performance. Having spent nearly a decade partnering with SIA in some capacity, I’m thrilled to feature two of their senior #womenINstaffing below that have always taught me something along the way.
How’d you get into the staffing industry?
Diana: By accident. The company I was working for was acquired by another and they eliminated my job. My manager at the time referred me to her niece who was managing a staffing branch. She hired me as an in-house temp working in the Mountain View branch of Adia (now Adecco).
I then returned from maternity leave working part-time for the AVP who sat in a branch that was in turmoil. I then decided that I could be a recruiter and did so in the branch – that was still in turmoil! And, as they say, the rest is history.
Subadhra: By pure chance. I am a journalism major and worked at Time Warner in New York for a couple of years. After a stint at home in Silicon Valley with the children, I decided to go back to work. I wanted to work on a magazine. When I came across SIA, I saw this trade publication house that was a leader in the staffing space and felt I could make a difference.
What do you know now that you wish you would have known when you started your career?
Diana: I don’t know that there’s anything I would have wanted to know earlier as I’ve had amazing opportunities both within the industry and outside of the industry. There’s something about starting my career as a recruiter that allowed me to better define my career path and identify my strengths and areas for which I could make a positive impact. Working with teams who were focused on all parts of the business truly helped me to gain skills that were applicable as I continued my journey.
Subadhra: It’s okay to make mistakes as long as you are moving the needle on the business. Just be incremental in your strategic moves and the rest falls in place.
What advice would you give to someone taking on their first leadership role?
Diana: Listen, listen, listen. It’s important when leading a team they feel included. Drive them to contribute toward the end goal and don’t dismiss their ideas or opinions. Empower individuals and embrace differences.
Subadhra: Be passionate and honest. It is about the team and everyone has something to offer. The managers’ responsibility is to bring that out.
Given your pulse on the global staffing industry, what are you most excited about in this space?
Diana: We are headed into a time for which the way individuals once worked is becoming very non-traditional. With millennials, online platforms and global operations, how to employ individuals allows for flexibility and creativity.
Subadhra: Modern technology is changing the landscape of staffing. These are exciting times, especially as we begin to see the emergence of on-demand talent pools and big data recruiting analytics. We have a birds eye view into the world of work and an opportunity to influence the landscape.
Are you an industry veteran that’s excited to share your lessons with the next generation of staffing leaders? Share your insights as part of this #womenINstaffing Wednesday series. Contact me to learn more.
Confused on the hashtag (#) in the title of this series? Let me know if you’d like to join a virtual roundtable with a few other female staffing execs to discuss the power of Twitter to build your personal brand.