Jeannette Blake, Vice President, Atlanta at Hire Dynamics
Years in staffing: 28
Tiffany Tremblay, Sales Manager at Hire Dynamics
Years in staffing: 12
Fun fact: Tiffany and Jeannette were on parallel paths before joining forces at Hire Dynamics – unbeknownst to them at the time. Both women had been involved in the same clubs while in college, both were heavily involved in politics and both spent time at the same staffing firm before joining the Hire Dynamics team. It just happened to be 10 years apart!
Given these coincidences, I was excited to learn more about their unique experiences and how they approach leadership within the staffing industry. But first things first – a question about the importance of internal talent within the industry.
What does it take to be the #1 staffing firm to work for in the United States?
Jeannette: The first thing that we do at Hire Dynamics is invest in our team. Training and development is a big line item for us. The skills that we have internally help us make greater connections with clients and candidates. Approximately 80% of the team has received their CSP certification and our goal is 100%. We encourage our employees to seek a higher level of performance. Everyone gets 40 hours of training a year.
Tiffany: I’m very proud to be part of such a dynamic team, so are all of the people that I work with each day. When you enjoy what you do and the people that you work with, success is soon to follow. We consider ourselves an innovative company where no client is the same, one of our core values is to keep it simple. There are not a lot of levels and red tape involved when trying to best service a client. We empower our teams to make decisions that helps with the ease of business.
What is your leadership philosophy?
Jeannette: I think I learn through other people. I surround myself with people that have different strengths and capabilities. I work with people’s strengths vs. their weaknesses – allowing them to grow through their strengths. We provide high support and high challenge. Always adding value to them.
Tiffany: Our team teaches me something every day. We’re always growing and learning. Now I’m working with a lot of millennials and learning their styles which has helped me as a leader. If we’re focused on both teaching and learning from each other, we’ll all be better as a team.
If you could offer advice to emerging leaders within the staffing industry that you wish you had learned earlier in your career, what would it be?
Jeannette: It’s okay to tell people you don’t know. Everyone feels like they have to know the answer. I’m open with the team here when I don’t know the answer. We can find something out together. Just because you are in leadership, doesn’t mean you have to have all the answers.
Tiffany: Confidence. When you’re very new to an industry, you’re not always sure of yourself. You’re a lot better than you think you are. Have confidence – and even if you don’t have the answer, know that you can get it. Trust goes a long way – clients just need to know that you can find it.
Your proudest moment in your staffing career:
Tiffany: My proudest moments have been watching people I’ve hired achieve success and be proud of themselves.
Jeannette: I would agree with Tiffany on that. Giving people opportunities is very important to me. For example, at Hire Dynamics, we’re working with ASA to introduce people to the industry so it’s no longer a “hidden gem.” We’ve started to work with colleges to create more awareness about staffing and recruiting so it’s a career destination, not something you just fall into.
Are you an industry veteran that’s excited to share your lessons with the next generation of staffing leaders? Share your insights as part of this #womenINstaffing Wednesday series. Contact me to learn more.
Confused on the hashtag (#) in the title of this series? Let me know if you’d like to join a virtual roundtable with a few other female staffing execs to discuss the power of Twitter to build your personal brand.